Many community health agencies won't survive the transition to managed care because they don't understand their data needs or the organizational and technological changes required to operate in this environment. Investing a one time William Penn Foundation grant, Philadelphia's Maternity Care Coalition

• Engaged IT consultants who involved MCC staff in the articulation of its new requirements and strategic goals

• Developed a new information system and infrastructure focused on delivering quality services more efficiently and effectively.

Objectives:

• Develop a new data system, Changing Tables^TM to support current and future service delivery and program monitoring, address managed care claims and report requirements, measure and improve service delivery quality, and provide data for research on program efficacy and client satisfaction.

• Implement organizational and technical infrastructure changes to deploy Changing Tables^TM and support office automation and e-mail at MCC.